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Medicare Notice of Intent and Release Process

When contracting with a carrier, there are two processes:​

  • New Contracting - This is when you have never been contracted with that carrier

  • Transfers - These occur when you are currently contracted with that carrier but changing your upline.

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    If you are undergoing New Contracting, the good news is that you can get started with the contracting process immediately with us!

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    If you are transferring your contracts, you must first undergo an additional step known as the release process. 

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    Releasing your Contracts

    The release process is a formal, standardized process that ensures all regulatory and contractual obligations are met.

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    Before you can transfer your contracts, you must first be released from your current hierarchy. There are two methods to release your contracts:

  • Immediate Release

    • Oftentimes your upline will have terms surrounding the release of your contract. 

    • If your upline agrees to release you immediately, they will provide a document that we will use to release your contracts.

  • Notice of Intent (NOI) to Self-Release

    • If your upline will not release, we can help! There is a standardized process to ensure that your contracts can be released if your upline refuses, this is called a Notice of Intent.
      • A NOI is a formal declaration (in writing!) by an agent or broker indicating their desire to transfer their upline to another.

      • Some carriers have specific forms or processes to ensure that the NOI is valid! ​

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    Aetna Transfer and Release Process

    • Aetna Medicare Advantage Transfer Restrictions:

      • Transfers are not processed from October 1st to December 31st.

      • The last day to submit a notice of intent for the current year's AEP (Annual Enrollment Period) specific to Aetna Medicare Advantage is June 30th.

    • Eligibility for New Contracting with Aetna Medicare Advantage:

      • Applicable for agents already contracted with Aetna Medicare Advantage, who have been with their current upline for at least three months and have no production in the last three months.

      • Such agents should follow the new contracting instructions provided.

    • New Contract and Aetna Transfer Release Form Requirements:

      • Required for agents contracted for less than three months or those who have had production in the last three months.

      • Agents must complete a new contract and upload the Aetna Transfer Release form, following the new contracting instructions.

    • Procedure for Agents When Upline Refuses to Sign Transfer Form:

      • Start the process by completing the agent portion of the Aetna Medicare Advantage Transfer form.

      • Electronically submit the completed form through the Medicare Producer Contracting portal in Producer World (Navigation: Open Producer World > Medicare Producer Contracting > Open assigned invitation > Add Document > Upload transfer or intent to transfer document).

      • Post submission, the agent will be transferred to the AGA (Agent General Agent) after a 3-month interim period.

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    Anthem Transfer and Release Process

    • Anthem Medicare Advantage Transfer Restrictions:

      • Transfers are not processed from October 1st to December 31st.

      • The last day to submit a notice of intent for the current year's AEP (Annual Enrollment Period) specific to Anthem Medicare Advantage is June 30th.

    • Eligibility for New Contracting with Anthem Medicare Advantage:

      • Applicable for agents already contracted with Anthem Medicare Advantage, who have been with their current upline for at least three months and have no production in the last three months.

      • Such agents should follow the new contracting instructions provided.

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